“Hello.
I'm Charlotte Downie”
We show managers how to think differently
It’s a real shift in mindset for someone managing a team for the first time. We help managers recognise that before they can successfully manage others, they must first understand their own strengths and weaknesses.
We work on their skills (the way they communicate, for example) and their mindset (learning how to look at things differently). We also work on how to avoid autopilot and become intentional, which helps them handle situations more skilfully to get the best outcome.
Our popular 'ready-to-go' management programme
This is the perfect introductory course for new managers and gives them a good foundation, which they can then go away and build on. Split into six modules, it’s usually delivered as six half-day sessions spread over several weeks.
Topics include areas like managing yourself, managing teams and dealing with difficult conversations. Many of our clients return to run this course time and again as new managers come through the ranks.
Looking for something a little more ‘bespoke’?
You may have a very clear idea of the kind of management course you want to create, but perhaps need a little help getting it off the ground. We’re very experienced at taking your brief and creating a programme unique to a particular situation.
We can either create content for you, use yours, or combine a mixture of both. Sessions can be planned to fit in with whatever schedule works for you.
What do we cover?
Examples of the type of things we can cover include the following (but talk to us if you want something you don’t see on this list!)
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Personality Preference
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Agile Management
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Effective Delegation
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Difficult Conversations
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Communicating with Impact
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Performance Management
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Manager as Coach
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High Performing Teams
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Strategic Thinking
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Developing the next generation
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Inclusive Leadership
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Resilient Leadership
“Becoming is better than being.”
Carol Dweck, American Psychologist
Our clients
We work alongside HR Directors and Heads of Leadership & Talent at blue-chip international companies. We support these in-house teams to create and deliver a whole range of development programmes, often on a global scale.
Our clients include:
“Charlotte is probably the best facilitator I have seen.”
Director, Credit Suisse
What our clients say...
"Charlotte is a consummate professional and an expert in her field. She has the rare ability to facilitate incredibly large groups effectively in a manner which gives every individual time and space to reflect and grow. Charlotte demonstrates a level of commercial awareness rarely seen in L&OD professionals and applies her extensive understanding of organisational culture to great practical effect in all of her interventions."
Managing Director
Accenture
"Charlotte is a dynamic and energetic professional, with real expertise in the area of Human Performance. She is a pleasure to work with and will always deliver significant business results, I wouldn’t hesitate to recommend her."
Executive Director
Morgan Stanley
"I whole-heartedly recommend Charlotte with whom I worked on a high-profile leadership programme. She is highly articulate and intelligent and probably the best facilitator I have seen. Her solid business experience and acumen mean that her contributions to discussions are always valuable and engaging. Great to work with!”
Managing Director
Credit Suisse
"Charlotte is a great partner, showing great adaptability and skills in dealing with differing client groups. I would not hesitate to recommend Charlotte."
Director
MUFG
Work with us and enjoy:
Creating efficient, well-run development sessions that really hit the mark
Using our expertise to inspire your own ideas
Developing sessions using the very latest research and thinking
Getting great feedback from your teams